Support Operations Intern ( Summer 2026 Internship) - Remote United States at Nextech

Ideal for students or recent graduates in business, analytics, or healthcare administration looking to move beyond entry-level support into operations and strat

Work type: remote

Location: Remote

Type: Internship

Summary

Ideal for students or recent graduates in business, analytics, or healthcare administration looking to move beyond entry-level support into operations and strategy. You should be comfortable with Microsoft Office and have a clear interest in how AI can optimize workflows and leadership decision-making. **What makes it worth a look...** Nextech offers a paid 10 to 12 week remote internship for summer 2026 where you can work up to 28 hours per week. This role provides direct exposure to medical software operations and AI implementation instead of traditional customer ticket handling. **You might be a good fit if you...** * Are proficient in Microsoft Excel, Word, and PowerPoint * Have experience with or strong interest in CRM platforms like Salesforce * Possess technical familiarity with Power BI or Python * Can demonstrate research and documentation skills from academic or project work

Job Description

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [talent@nextech.com](mailto:talent@nextech.com).

Summer Internship 2026:

The Nextech Summer Internship Program provides opportunity for those early in their career to encounter a breadth of experience in the fast-paced medical software Industry.

We have many departments looking to hire an intern this summer. Some include and are not limited to: Finance, Accounting, Human Resources, Software Development, Marketing, Sales, and Product Management.

The program is approximately 10-12 weeks long; starting June 2nd and continuing through August 7th.

This is a paid internship. Interns may work up to 28 hours per week. Weekly schedules will be decided on depending on the manager and their department.

Our Talent Acquisition team will be reviewing resumes periodically and will be reaching out for interviews in the coming weeks (please review selection process below).

Job Summary:

The Support Operations Intern partners closely with Support Leadership to help drive operational excellence, cross-functional collaboration, and continuous improvement across the support organization. This internship is designed for individuals interested in support leadership, operations, analytics, customer experience strategy, and the practical application of AI in support workflows—not frontline case handling.

The intern will support initiatives inspired by the Customer Excellence (CE) function, gaining exposure to how escalations, product feedback, documentation, and operational insights flow between Support, Product, Implementation, and Development teams. As part of this work, the intern will also explore where AI tools can enhance insight generation, documentation quality, workflow efficiency, and leadership decision-making.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, PCI and other regulations, as appropriate.

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## Selection Process:




Summer Internship 2026:

The Nextech Summer Internship Program provides opportunity for those early in their career to encounter a breadth of experience in the fast-paced medical software Industry.

We have many departments looking to hire an intern this summer. Some include and are not limited to: Finance, Accounting, Human Resources, Software Development, Marketing, Sales, and Product Management.

The program is approximately 10-12 weeks long; starting June 2nd and continuing through August 7th.

This is a paid internship. Interns may work up to 28 hours per week. Weekly schedules will be decided on depending on the manager and their department.

Our Talent Acquisition team will be reviewing resumes periodically and will be reaching out for interviews in the coming weeks (please review selection process below).

Job Summary:

The Support Operations Intern partners closely with Support Leadership to help drive operational excellence, cross-functional collaboration, and continuous improvement across the support organization. This internship is designed for individuals interested in support leadership, operations, analytics, customer experience strategy, and the practical application of AI in support workflows—not frontline case handling.

The intern will support initiatives inspired by the Customer Excellence (CE) function, gaining exposure to how escalations, product feedback, documentation, and operational insights flow between Support, Product, Implementation, and Development teams. As part of this work, the intern will also explore where AI tools can enhance insight generation, documentation quality, workflow efficiency, and leadership decision-making.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, PCI and other regulations, as appropriate.

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