Support Specialist - Veterinary Software EzyVet at IDEXX

This role is a great match for someone with a background in veterinary clinics or software support who wants to move into a technical customer success position. You should be comfortable pivoting between phone support, troubleshooting ticket queues, and hosting live training webinars for clinical staff. **What makes it worth a look...** The benefits package is quite strong for an entry-to-mid-level role, offering a 10% pension contribution, medical insurance, and specific stipends for your home office and wellbeing. While the first three months require five days onsite in London for training, the schedule eventually shifts to a predictable three-day hybrid model. **You might be a good fit if you...** * Have hands-on experience working in a veterinary practice or with practice management software. * Can type quickly and accurately while talking a customer through a technical solution. * Feel confident presenting and screen-sharing to lead educational webinars for groups. * Are comfortable working a staggered shift that may include weekend rotations.