Support Systems Administrator, User Operations at Harvey

You're a seasoned Zendesk administrator with at least three years of hands-on experience, skilled in system configuration, integrations, and problem-solving, ready to take ownership of a critical support platform. **What makes it worth a look...** Harvey is offering a hybrid role in San Francisco with a salary of $115,000 - $155,000 USD per year, focused on building out their primary support system. **You might be a good fit if you...** * Have 3+ years of recent hands-on Zendesk administration experience. * Can integrate Zendesk with tools like Salesforce, Slack, or Linear using APIs. * Are proficient in building reports and dashboards in Zendesk Explore or similar BI tools. * Hold Zendesk certification(s) or have experience with AI-powered Zendesk features.