Tax Resolution Advocate at Gusto

Ideal for someone with 2-4 years of payroll experience, this role involves resolving complex tax notices for small business clients. You'll act as a detective, investigating discrepancies, researching tax laws, and collaborating with agencies and internal teams to find solutions. **What makes it worth a look...** This fully remote Tax Resolution Advocate position at Gusto offers a competitive hourly pay range of $23.50 to $33.40, depending on your location. You'll be instrumental in helping small businesses navigate their payroll tax complexities and receive world-class customer support. **You might be a good fit if you...** * Have experience using AI tools in a professional setting and a willingness to help shape their functionality. * Possess strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment. * Are comfortable interacting with customers via email and phone, simplifying complex tax matters. * Can effectively manage a queue of tax notices, document cases clearly, and collaborate with cross-functional teams.