Team Lead, Customer Success Manager at Aspire

This is a "player-coach" role designed for a seasoned Senior CSM with at least 5 years of SaaS experience, including 1+ year in a leadership or management capacity. It’s a perfect fit for a commercial-minded professional who enjoys managing high-stakes enterprise accounts (valued up to $1M) while simultaneously mentoring a small team of CSMs. The role is fully remote with a competitive OTE of $115k–$135k. Aspire offers standout benefits, including 4 months of paid parental leave, an annual education stipend, and a company-wide end-of-year break. It offers a unique middle ground for someone who wants to move into leadership without fully stepping away from strategic account management. **You might be a good fit if you:** * Have a proven track record of managing $800K+ enterprise portfolios and hitting renewal/expansion targets. * Enjoy coaching others through complex customer escalations and strategic planning. * Have experience in the MarTech, influencer marketing, or agency spaces. * Thrive in a remote environment where you can influence product roadmaps and operational processes.