This role is designed for a technical generalist who thrives on building internal systems from scratch rather than maintaining existing ones. The ideal candidat
Work type: remote
Location: U.S. (Remote)
Salary: $70,000 – $100,000/yr
Type: Full-time
This role is designed for a technical generalist who thrives on building internal systems from scratch rather than maintaining existing ones. The ideal candidate has deep experience in technical operations, specifically building out Zendesk ecosystems and AI-powered tooling. Even though the "Design" category is listed, this is a systems-engineering and automation role requiring someone who can go "five levels deep" on how their builds function. With a salary range of $70k–$100k, this is a fully remote, U.S.-based position at a profitable Series C marketplace. It offers the rare opportunity to own the technical foundation of a $1.3B company’s operational stack. You will have high autonomy to scale business systems and automate agent workflows using AI during a period of rapid expansion into new verticals. **You might be a good fit if you...** * Have transition experience moving from "zero to one" by building core systems yourself. * Are an expert in the Zendesk ecosystem and integrating it with broader business systems. * Love automating complex workflows and working with AI-powered operational tools. * Prefer a fast-paced, "builder" culture over a traditional corporate maintenance environment.
# Why Clipboard Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
# About Clipboard:
Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental, Home Health, etc.), as well as building out a full-time product.
We are a [YC Top Company](https://www.ycombinator.com/topcompanies/) with a global, remote team of 1,000+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the U.S., where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website [here](https://www.clipboardhealth.com/careers).
Role Overview
📍 Remote - U.S. Locations
This role is hiring remotely across the United States with the option to work in a hybrid forum for candidates in the Seattle area.
We’re hiring builders to own the technical delivery of our AI-powered operational tooling stack and Zendesk ecosystem as we expand into broader business systems across the organization.
We're building an enterprise-grade operational technology platform for our internal Ops at a $1.3B marketplace that processes hundreds of thousands of shifts annually. Our AI tooling is automating core agent workflows. We need someone to own the technical build of the operational tech foundation — starting with our Zendesk ecosystem and expanding into broader business systems as you prove impact. If you've built core systems from zero and want to do it again at scale, this is the role.
What matters more than your level is whether you've built something from scratch and can go five levels deep explaining how it works.
If you've maintained someone else's system, this isn't the role. If you've built one, let's talk.Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members [here](https://forms.gle/SyGaxHFbon7Hg9fW6).