Tech Ops Lead at Clipboard Health

You’re a high-level systems architect who has built and owned complex Zendesk ecosystems from the ground up for large-scale operations. This is a role for a technical builder who prefers deep implementation over simple system maintenance or administrative oversight. **What makes it worth a look...** Clipboard Health is a profitable, $1.3B Series C marketplace offering a fully remote setup for international candidates or a hybrid option in Seattle. You will get to own the entire operational technology foundation for a global team of over 1,000 people, integrating advanced AI tooling into core agent workflows. **You might be a good fit if you...** * Have architected and deployed an enterprise-grade Zendesk ecosystem from scratch. * Can demonstrate deep technical mastery of business systems and API integrations. * Scale operational platforms that process hundreds of thousands of transactions. * Prefer a "five levels deep" approach to troubleshooting and system design.