Technical Account Manager - TAM at SailPoint

This role is designed for a technical expert with at least two to four years of experience in product support, specifically within Identity and Access Management (IAM). You’ll need a solid handle on REST APIs, directory services like Entra ID, and cloud infrastructure to act as a dedicated advisor for high-priority enterprise clients. **What makes it worth a look...** The position offers the flexibility of a fully remote setup in Brazil while working for a well-regarded leader in the cybersecurity space. It is a high-visibility role where you act as a bridge between engineering and major global customers, providing a clear path into technical account management or product strategy. **You might be a good fit if you...** * Have hands-on experience troubleshooting IAM protocols like SAML, SCIM, and SOAP. * Are comfortable performing "over-the-shoulder" configuration help and technical deep-dives with developers. * Understand how SailPoint integrates with HCM systems like Workday or Oracle. * Can manage critical escalations and roadmap discussions for platinum-level accounts.