Technical Account Manager at Workday
Ideal for a Senior Technical Account Manager with at least 4 years of experience in enterprise software support, customer success, or consulting, and 4+ years m
Work type: onsite
Location: Costa Rica
Type: Full-time
Ideal for a Senior Technical Account Manager with at least 4 years of experience in enterprise software support, customer success, or consulting, and 4+ years managing complex SaaS solutions for large accounts. A Bachelor's or Master's in a technical field is required, or equivalent work experience.
**What makes it worth a look...**
This full-time, on-site role at Workday involves managing relationships with strategic enterprise clients, acting as their primary support contact and internal advocate.
**You might be a good fit if you...**
* Have 7+ years in product support, customer success, or account management for complex B2B enterprise software.
* Possess 5+ years successfully implementing or managing complex SaaS solutions and working with large enterprise accounts.
* Have working experience with Human Resources, Payroll, Time Tracking, Recruiting, or Financials business areas.
* Demonstrate experience engaging with C-level executives and managing issues through resolution.
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