Technical Sales Success Advocate at Global Payments

Ideal for an IT support specialist with a high school diploma and at least two years of practical experience troubleshooting operating systems and hardware. You

Work type: hybrid

Location: Jeffersonville, Indiana, USA

Type: Full-time

Ideal for an IT support specialist with a high school diploma and at least two years of practical experience troubleshooting operating systems and hardware. You should have a background in technical service desk environments and feel comfortable providing immediate resolutions for proprietary software issues via phone and chat. **What makes it worth a look...** Global Payments offers this hybrid role in Jeffersonville, Indiana, providing a comprehensive benefits package that includes charitable gift matching and worldwide days of service. It is a stable opportunity to support a massive internal sales network while building a technical knowledge base for a major fintech player. **You might be a good fit if you...** * Have two or more years of experience in a formal IT support or service desk role. * Can navigate and troubleshoot various operating systems, hardware, and account provisioning workflows. * Are proficient with support tools like Google Hangouts and service management ticketing systems. * Can translate complex technical directions into clear instructions for non-technical sales teams.

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