Technical Services Engineer at MongoDB

This role is ideal for a mid-level systems or database engineer who enjoys the intersection of deep technical troubleshooting and high-touch customer advocacy. You should have a strong grasp of Linux internals, networking protocols, and experience managing mission-critical database systems (SQL or NoSQL). While being a "coding expert" isn't required, you must be able to read and script in languages like Python, Java, or Go to diagnose application-tier issues. The position offers a competitive salary range of **$115,000 – $160,000 CAD** and follows a **hybrid model in Vancouver**. Key perks include a generous 20-week parental leave policy, RRSP matching, and equity (RSUs). This is a high-growth track where you are expected to become a certified DBA within six months and eventually act as a technical specialist handling global escalations. **You might be a good fit if you:** * Can explain complex "bottom-to-top" issues, from physical storage and Linux kernels up to the application code. * Thrive in "calm under fire" situations, helping large enterprise clients resolve production outages in real-time. * Are eager to master the MongoDB ecosystem and contribute to internal diagnostic tool development. * Have a background in systems engineering (I/O tuning, networking, and memory management).