Technical Solutions Specialist at ServiceTitan

This role is designed for a technical support professional with at least two years of experience who is comfortable bridging the gap between customer service and software engineering. You should have a solid grasp of relational databases and experience using report writing tools like Crystal or Microsoft Access to solve complex data issues. **What makes it worth a look...** While the role is listed as hybrid in St. Louis rather than fully remote, the benefits package is exceptionally deep, offering 100% employer-paid medical options and unique perks like $20k in fertility coverage and adoption reimbursement. It’s a stable environment within a large SaaS family that provides high-level technical training and leadership development. **You might be a good fit if you...** * Can write and format SQL select and join queries or stored procedures. * Have used JIRA to document software bugs and coordinate with developers. * Enjoy designing custom report layouts and defining data parameters for clients. * Are comfortable acting as a mentor to junior support specialists on advanced system concepts.