Technical Support Analyst 1 at Experian

Ideal for a mid-level technical support professional with at least two years of experience in healthcare IT, who excels at empathetic problem-solving and clear client communication. A Bachelor's degree is preferred. **What makes it worth a look...** This is a fully remote, full-time Technical Support Analyst 1 role with Experian. The company offers a comprehensive benefits package including medical, dental, and life insurance, paid time off, and an annual performance bonus. **You might be a good fit if you...** * Can explain technical steps clearly to non-technical users. * Have experience de-escalating challenging customer situations. * Can diagnose issues using structured troubleshooting methods. * Have experience managing a high-volume support queue.