Technical Support Engineer 2 (Email Infra) at Twilio

You're a technical support engineer with at least three years of experience, specifically deep knowledge of email infrastructure (MUA & MTA) and protocols like SSL, TLS, and SMTP. **What makes it worth a look...** This is a full-time, fully remote Technical Support Engineer role with Twilio, based in India. They offer competitive pay along with generous time off, parental and wellness leave, and healthcare. **You might be a good fit if you...** * Troubleshoot network connectivity issues, understanding TCP/UDP and SSL/TLS basics. * Have good knowledge of RESTful technology and experience with APIs, resolving cloud solution issues. * Possess strong skills in communicating complex technical problems to both technical and non-technical audiences. * Can prioritize tasks and evaluate the urgency of situations effectively.