Technical Support Representative at Foundant

Ideal for a tech-focused professional with at least one year of support experience and a STEM degree or equivalent background. You are comfortable balancing technical troubleshooting with direct client relationships in a fast-paced environment. **What makes it worth a look...** Foundant offers a fully remote position for residents of the United States, Canada, Ireland, or Spain. The company provides a flexible time off policy along with tuition and lifestyle reimbursements to support personal well-being. **You might be a good fit if you...** * Have hands-on experience using Zendesk for ticketing. * Possess the ability to bridge the gap between technical teams and non-technical end users. * Can manage software testing and configuration changes for clients. * Are willing to travel occasionally for customer training sessions.