Technical Support Specialist - Developer at five9

This role is ideal for a mid-to-senior level support professional (4–8 years of experience) who bridges the gap between customer support and software engineering. You are the right candidate if you have a strong background in the **.NET ecosystem** and are comfortable performing code-level analysis to solve complex, escalated technical issues involving APIs and microservices. A standout feature of this position is the robust benefits package, which includes company stocks, performance-based merit increases, and a 15% night shift differential. The role offers a hybrid work arrangement in Manila with additional perks such as internet and meal allowances during remote shifts, a retirement plan, and HMO coverage for dependents. **You might be a good fit if you...** * Can comfortably read and debug **C# and .NET Core** code to identify root causes. * Are proficient with tools like **Postman, SQL, and Splunk** for deep-dive log and API analysis. * Experience working within **AWS** or other cloud-native environments. * Enjoy collaborating directly with Engineering and Product teams to drive product stability and bug fixes.