Technical Support Specialist at Welocalize

You're a mid-level technical support specialist with 2-4 years of experience in complex SaaS, platform, or infrastructure environments. **What makes it worth a look...** Welocalize is looking for someone to be the technical backbone of their support model, handling escalations and driving resolution for AI model-related issues. This is a fully remote, full-time position. **You might be a good fit if you...** * Can troubleshoot complex product, integration, and system-level issues. * Are skilled in analyzing logs, API responses, and error traces. * Have experience partnering with engineering and product teams. * Can identify recurring patterns and contribute to improving tools and processes.