Technical Writer at five9

This role is ideal for a mid-to-senior level Technical Writer with at least 5 years of experience in the SaaS or software industry. You should be comfortable translating complex technical features into user-friendly documentation for a global audience. While the role is hybrid in Manila, it requires a "team-first" collaborator who can work effectively with global product managers and engineers. The position offers a robust benefits package, including company stocks, annual merit increases, and a 15% night shift differential. Unique perks include a retirement plan, HMO with free dependents, and specific allowances for internet and meals while working from home. It is a great opportunity to work with modern documentation tools like MadCap Flare and GitLab within an Agile environment. **You might be a good fit if you...** * Have 5+ years of experience writing customer-facing software documentation. * Are familiar with (or eager to use) tools like MadCap Flare, Jira, and GitLab. * Have a strong portfolio that demonstrates your ability to simplify technical concepts. * Thrive in a collaborative, global environment and have an eye for style guidelines.