Technical Writer at Stedi

**Who this is for** Stedi is looking for a Technical Writer to create high-quality written technical content for developers and technical teams within the healt

Work type: remote

Location: Remote in the USA

Type: Full-time

Summary

**Who this is for** Stedi is looking for a Technical Writer to create high-quality written technical content for developers and technical teams within the healthcare industry. This role is suited for individuals who excel at explaining complex systems and workflows clearly and accurately, with a marketing focus on detailed technical insights. **Key highlights** You will be responsible for researching topics, creating engaging technical content such as blog posts, newsletters, and changelog entries, and measuring the impact of your work. This role requires a blend of writing expertise, technical aptitude, and a drive to understand customer needs. **You might be a good fit if you...** - Are an expert technical communicator with a proven ability to explain complex concepts in plain English. - Are a builder who loves to design and scale systems, comfortable experimenting with new technologies and tools. - Possess technical skills, including comfort with REST API requests, scripting, and command-line usage. - Are fast-paced and can create compelling content efficiently, with a knack for understanding customer needs. - Own content production end-to-end, from ideation and publication to measurement, and can create and execute your own work.

Job Description

# We're building a new healthcare clearinghouse

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was [ranked by Ramp](https://ramp.com/velocity/top-saas-vendors-on-ramp-march-2026) as one of the fastest-growing SaaS vendors.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

## What we’re looking for

We’re hiring a technical writer to create world-class written technical content for developers and technical teams in healthcare.

This is a marketing role, but you won’t be doing typical brand marketing or surface-level thought leadership. We want someone who can explain systems and healthcare billing workflows clearly and accurately – in detail.

You should already be strong at creating detailed written technical content and be comfortable learning new domains quickly.

## What you’ll do

• Research:You’ll find and research topics our customers want to learn more about. You’ll source ideas from support requests, sales calls, demos, Slack community posts, and Stedi’s own industry experts.

• Create world-class technical content:You’ll produce and publish written technical content that’s engaging to our customers and prospects. This may include:

• [Blog posts](https://www.stedi.com/blog/how-to-read-a-271-eligibility-response-in-plain-english)

• Email newsletters

• [Changelog entries](https://www.stedi.com/changelog/new-claim-edit-line-item-control-numbers-must-be-unique)

• [Social media posts](https://www.linkedin.com/feed/update/urn:li:activity:7414659892902273025)

• Sales one-pagers and presentations

• Website copy

• Other content that’s needed or you suggest

• Measure your impact:You’ll determine how well your content is working by looking at outputs that matter, such as inbound leads, and adjust your strategy as needed.

• You’re an expert technical communicator. You’ve written high-quality technical content. You can explain complex workflows and complicated concepts in plain English without dumbing them down.

• You’re a builder. You love to design and scale systems that work. You’re comfortable experimenting with new technology and tools, including AI, to get more done with less.

• You’re technical. You’re comfortable making REST API requests, writing scripts, building demo apps, and using the command line. You may have previous experience as a software developer, technical writer, or something similar.

• You’re fast. You can create compelling, digestible technical content in a day or less when given access to any tools you need.

• You’re the voice of the customer. You have a knack for figuring out what matters to customers and prospects. You love storytelling and can bring that enthusiasm to Stedi’s products.

• You create and execute your own work. You’ll own content production from end to end, from ideation and publication to measurement.

• You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost. You’ll be expected to respond with urgency, communicate what you’re working on, and ask for help when you need it.

• You thrive on details. No task is too small in order to find success, generate revenue, and improve our costs.

Include links to 2-3 examples of technical content you’ve created in your resume. These can include blog posts, documentation, tutorials, how-to guides, etc. Showcase your best work.

We’ve been made aware of individuals impersonating the Stedi recruiting team.Please note:

• All official communication about roles at Stedi will only come from an @[stedi.com](http://stedi.com)email address.

• If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at [careers@stedi.com](mailto:careers@stedi.com).

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.

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