Territory Account Director, Hospitals (OH, Cincinnati) at Charlie Health

This role is ideal for a sales professional with at least 3 years of experience specifically within the healthcare sector. You should have a proven track record

Work type: hybrid

Location: Cincinnati, OH

Salary: $85,000 – $100,000/yr

Type: Full-time

Summary

This role is ideal for a sales professional with at least 3 years of experience specifically within the healthcare sector. You should have a proven track record of navigating complex hospital systems and major health networks. Because this position involves high-level relationship management, it requires someone who is comfortable "evangelizing" mental health services to clinical partners and senior leadership. The position offers a solid financial package with a base salary of $85k–$100k plus a performance-based bonus. While the role is listed as hybrid in Cincinnati, it is highly active; you will be the "on-the-ground" face of the organization, traveling locally to meet with referral partners and hospitals. It’s a high-impact opportunity at a fast-growing startup where you can directly influence patient access to life-saving behavioral healthcare. **You might be a good fit if you...** * Have successfully pitched services to high-level clinical decision-makers in hospitals. * Are a "road warrior" who enjoys being out in the field and driving to partner sites daily. * Are highly proficient with Salesforce and digital tools to manage a complex referral pipeline. * Want to transition your healthcare sales skills into the high-growth mental health space.

Job Description

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### Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

### About The Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect young people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.

You’ll be responsible for growing our relationships with clinical partners and provide much-needed resources to thousands of at-risk teens and young adults. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high because every decision we make directly impacts our communities.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

At Charlie Health, we believe in leading with our “why” and connecting with our purpose every day. Join us to not only find a career, but a calling.

### Responsibilities

• Own, manage, and expand relationships with hospitals and major health systems to continue to drive growth

• Identify trends in local hospitals and health systems and synthesize findings into strategic opportunities

• Design strategies to better support and engage referral partners across higher level of care channels

• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships

• Fill potential gaps and monitor inbound referrals and communicate with relevant parties to provide visibility into the referral to admission process

• Maintain constant dialogue with referral sources when clients are referred to keep them updated throughout the referral process

• Attend and lead various educational meetings, marketing presentations, and networking events in a remote capacity

• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies

• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

• 3+ years experience selling into healthcare with a track record of success

• Experience pitching and working with hospitals and/or larger health systems

• Work authorized in the United States and native-equivalent proficiency in English

• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style

• Demonstrated project management experience, successfully owning and driving tasks from initiation to completion

• Ability to energize, communicate, and build rapport at all levels within an organization, especially with senior leadership

• Ability to travel locally (within ~2 hour driving distance) for meetings with potential referral partners

• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis

• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment with a collaborative mindset

• Comfort with video conferencing, scheduling, and CRM technologies

• Prior experience with Salesforce and other sales enablement tools preferred

• Experience advising, presenting to, and persuading senior corporate personnel

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits [here](https://www.charliehealth.com/careers/clinical-outreach#benefits).

Additional Information

The total target base compensation for this role will be between $85,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.#LI-HYBRID

### Our Values

• Connection: Care deeply & inspire hope.

• Congruence: Stay curious & heed the evidence.

• Commitment: Act with urgency & don’t give up.

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