**Who this is for** This role is for a seasoned senior individual contributor with a technical mindset who is eager to manage a high-impact roadmap of internal
Work type: remote
Location: Remote (Non-U.S.)
Salary: $120,000 – $140,000/yr
Type: Full-time
**Who this is for** This role is for a seasoned senior individual contributor with a technical mindset who is eager to manage a high-impact roadmap of internal automation and AI tools. It is ideal for someone looking to transition into a leadership role within 6–12 months while solving complex operational efficiency problems at a fast-growing scale-up. **Key highlights** You will lead the end-to-end lifecycle of critical technical projects, bridging the gap between business needs and engineering execution. By partnering directly with Operations leadership, you will play a pivotal role in shaping how the company utilizes AI to drive agent efficiency in a high-growth environment. **You might be a good fit if you...** - Have a track record of translating complex, ambiguous business problems into scalable systems-level solutions. - Possess strong execution discipline, with the ability to manage multiple concurrent initiatives from discovery to launch. - Are comfortable navigating cross-functional dynamics and influencing stakeholders across Ops, Product, and Engineering. - Are actively seeking a clear path to people management and have a passion for mentoring junior team members.
# Why Clipboard Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
# About Clipboard:
Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental, Home Health, etc.), as well as building out a full-time product.
We are a [YC Top Company](https://www.ycombinator.com/topcompanies/) with a global, remote team of 1,000+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the U.S., where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website [here](https://www.clipboardhealth.com/careers).
## About the Role
The Technical Operations team is hiring a Tooling Program Manager to own and scale our internal automation and AI tooling portfolio. This is a senior individual contributor role with program-level ownership; you'll define the roadmap, drive delivery across multiple concurrent initiatives, and partner directly with Operations leadership to hit agent efficiency targets.
You’ll grow into a people management role within 6–12 months by building strong delivery velocity, owning the roadmap end-to-end, and demonstrating the ability to develop and hold junior team members accountable.
## What You’ll Do
1. Application
2. Case Study
3. Case Interview with one of our team members
4. Interview with our Head of Core Services
5. Interview with Head of Operations
6. Interview with one of our Co-CEOs
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members [here](https://forms.gle/SyGaxHFbon7Hg9fW6).