Training Facilitator, Trust & Risk at whatnot

This role is ideal for a mid-level training professional with at least 3 years of experience in Trust & Risk operations or frontline operational training. You should be a "hands-on" facilitator who thrives in high-growth startup environments where policies change quickly. Since this position requires consistent in-person delivery for new hire onboarding, you must be based in Phoenix, AZ. The compensation is competitive at $70k - $75k, supplemented by a robust benefits package that includes a 4% 401k match, childcare allowances, and family planning benefits. While the role is on-site in Phoenix, the company culture emphasizes flexibility through home office setup stipends and monthly allowances for wellness, "dogfooding" the app, and tech expenses. **You might be a good fit if you:** * Have a background in e-commerce or marketplace Trust & Safety operations. * Are comfortable teaching and presenting even when training materials are still evolving. * Are proficient with Zendesk, Sigma, and Google Sheets. * Are willing to work occasional non-standard hours or holidays to meet training demands.