Training Facilitator, Trust & Risk at whatnot

This role is ideal for a mid-level training professional with at least 3 years of experience in Trust & Risk operations or frontline team enablement. You should be comfortable in a high-growth startup environment where policies change rapidly and documentation may be evolving. Since this position requires continuous, in-person delivery for new hire onboarding, you must be based in the Phoenix area. The compensation is competitive at $70k–$75k based in a physical hub, balanced by extensive perks. Standout benefits include a 4% 401k match, 16 weeks of parental leave, and various monthly allowances for wellness, dogfooding the app, and home office expenses. While the work is on-site, the company culture emphasizes a "low ego" mindset and high impact. **You might be a good fit if you:** * Have hands-on experience with Zendesk and eLearning software. * Thrive in "ambiguous" environments and can facilitate training even when SOPs are still being finalized. * Are willing to work non-standard hours or holidays occasionally to meet operational training needs. * Are a Phoenix local looking to join a fast-paced e-commerce marketplace.