Transaction Management Associate at Zillow

**Who this is for** An early-career professional with a background in finance or economics looking to support the operational processes involved in loan sales a

Work type: remote

Location: Remote-USA

Salary: $23 – $34/hr

Type: Full-time

Summary

**Who this is for** An early-career professional with a background in finance or economics looking to support the operational processes involved in loan sales and capital markets at Zillow. **Key highlights** You will play a vital role in ensuring the efficiency of the loan transaction lifecycle, working directly with secondary market aggregators and internal servicing teams to optimize loan delivery. **You might be a good fit if you...** - Hold a degree in Finance, Accounting, or Economics, or possess equivalent experience in mortgage operations. - Are familiar with Uniform Loan Delivery Dataset (ULDD) standards and loan documentation processes. - Demonstrate strong analytical skills with high proficiency in MS Office for reporting and reconciliation. - Excel at multitasking within a fast-paced, data-driven environment.

Job Description

## About the team

The Transaction Management team is primarily responsible for managing the operational processes that enable the seamless and continuous sale of loans originated by Zillow Home Loans (ZHL). The Transaction Management team is integral to Zillow Group’s efforts to streamline the real estate transaction process. By ensuring efficient and controlled loan sales, the team directly supports Zillow’s mission to to make home a reality for more people.

## About the role

This is an opportunity to grow your career in Transaction Management while helping shape the future of Zillow Home Loans. You'll collaborate across teams to solve meaningful challenges that directly impact how people move through one of life’s biggest milestones. As a Transaction Management Associate, you’ll bring your expertise and curiosity to a team that values progress, purpose, and forward momentum—for both our customers and your career.

## You Will Get To:

Assist Capital Markets team with development efforts to sell directly to Fannie Mae, Freddie Mac, Ginnie Mae, Whole Loan aggregators, and non-agency Investors

Coordinate with Capital Markets trade desk and loan delivery teams for whole loan and servicing sales. Troubleshoot transaction issues and provide recommendations for operational improvement

Support Transaction Manager with distressed loan sales as needed

Reconcile investor purchase advice and compare the execution relative to expectations, provide analysis and feedback to management

Review and reconcile post-sale items such as holdback, EPO/EPD invoices, escrow releases, note transfers/re-certifications, and post-fund data corrections

Build out reporting to monitor and manage loan sale pipeline as needed

Manage note release process and initial certification process with our document custodians

Work with Servicing team to resolve any servicing transfer related issues and function as a liaison between Zillow Home Loans and servicing buyers

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $23.80 - $35.60 hourly. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $22.60 - $33.80 hourly. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

## Who you are

BA/BS with a concentration in Finance, Accounting, Economics, or 3-5 years equivalent work experience

Experience working with Uniform Loan Delivery Dataset (ULDD)

Strong analytical skills and attention to detail

Excellent communication and presentation skills

Ability to work effectively in a team environment to improve results

Highly proficient in MS Office applications

Ability to multi-task and excel in a fast-paced, constantly evolving and data driven organization

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences

## Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of [FORTUNE 100 Best Companies to Work For® in 2025,](https://www.greatplacetowork.com/best-workplaces/100-best/2025) and included on the [PEOPLE Companies That Care® 2025 ](https://people.com/100-companies-that-care-list-2025-11784812)list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

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