**Who this is for** This role is for an organized and detail-oriented individual to join Zillow's Procurement & Financial Services team. You will be responsible
Work type: remote
Location: Remote-USA
Salary: $76,200 – $121,800/yr
Type: Full-time
**Who this is for** This role is for an organized and detail-oriented individual to join Zillow's Procurement & Financial Services team. You will be responsible for the day-to-day operations of the travel, expense, and corporate card programs, ensuring smooth execution and adherence to policies. **Key highlights** You will own the operational engine behind Zillow's Travel and Expense program, focusing on problem-solving, system improvements, and vendor management. Your work will directly impact employee experience by ensuring predictable, well-managed processes and upholding high standards for controls and accuracy. **You might be a good fit if you...** - Have experience in day-to-day operational support for corporate card and expense programs. - Can effectively guide employee behavior in line with established travel, expense, and corporate card policies. - Possess strong problem-solving skills and an ability to identify opportunities for program enhancements. - Are adept at maintaining audit-ready documentation, ensuring reporting accuracy, and driving timely issue resolution. - Can provide tactical oversight to a BPO team and manage SLA tracking.
## About the team
As a Travel and Expense Operations Coordinator, you’ll join Zillow’s Procurement & Financial Services organization on a small, high-impact team responsible for travel, expense, corporate card, and executive aviation. This is an exciting time to join as the team continues maturing processes, strengthening controls, and building more durable operating rhythms across the program.
## About the role
The Travel and Expense Operations Coordinator owns day-to-day execution and operational stability across Corporate Card, Expense Operations, and Executive Aviation support. This role runs the operational engine behind the Travel and Expense program. We are looking for an operational administrator focused on problem-solving, system improvement, vendor management, and sound execution.
In this role, you’ll be expected to reflect Zillow’s Core Values through disciplined execution, strong judgment, and consistent follow-through:Consumers are our North Star (Quality and meaningful impact)
You deliver a consistent, reliable T&E experience by upholding high standards in controls, accuracy, and execution. Your work builds trust by ensuring employees and executives experience predictable, well-managed processes.
Do the Right Thing (Integrity)
You apply policies consistently and fairly, even when situations are complex or high-pressure. You raise risks early, make sound decisions grounded in company interests, and maintain a strong control and compliance mindset.
Turn on the Lights (Responsible transparency and clarity)
You create clarity through structured communication, accurate reporting, and well-maintained documentation. You ensure stakeholders understand what’s happening, why it matters, and where action is needed—without ambiguity.
Own It (Accountability and drive)
You take responsibility for outcomes, not just tasks. You follow through on commitments, hold partners accountable to defined roles and SLAs, and step in to resolve issues when execution breaks down.
We Play to Win (Excellence and Resilience)
You approach operational challenges—controls, exceptions, escalations—with focus and persistence. You continuously improve processes, strengthen controls, and raise the bar on execution quality over time.
What you’ll do:1) Travel, Expense and Corporate Card Operations
In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $76,200.00 - $121,800.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.
In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $72,500.00 - $115,700.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
## Who you are
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of [FORTUNE 100 Best Companies to Work For® in 2025,](https://www.greatplacetowork.com/best-workplaces/100-best/2025) and included on the [PEOPLE Companies That Care® 2025 ](https://people.com/100-companies-that-care-list-2025-11784812)list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.