Trust & Risk Agent (French Speaking) at whatnot

This role is ideal for a junior-to-mid-level professional (1–3 years of experience) with a background in Trust & Safety, fraud operations, or high-level customer support. You must be bilingual in French and English, with the cultural nuance required to handle sensitive escalations for the French marketplace. While a degree is preferred, the team values a proactive "growth mindset" and a history of working with platforms like Zendesk or Kustomer. The compensation is competitive at €35,000 - €42,500, complemented by an extensive benefits package including health insurance, pension, and generous allowances for home office, wellness, and childcare. While the role is hybrid and requires proximity to the Dublin hub, it offers significant "dogfooding" perks—credit to buy and sell on the app—to ensure you truly understand the product you are protecting. **You might be a good fit if you...** * Are fluent in both French and English (written and verbal). * Are comfortable working weekends to support a 24/7 global marketplace. * Have experience resolving complex user disputes or investigating risk/fraud. * Live within commuting distance of Dublin and enjoy a mix of office and remote work.