Trust & Risk Agent (German Speaking) at whatnot

This role is ideal for a mid-level professional with at least 2 years of experience in Trust & Safety, fraud operations, or high-level customer support. Since you will be the primary point of contact for the German market, full fluency in both German and English is mandatory. The company looks for "low ego" problem solvers who are comfortable in fast-paced, high-growth startup environments. The compensation is competitive at €35,000 - €42,500, supplemented by an extensive benefits package. Highlights include 16 weeks of paid parental leave, a home office setup allowance, and monthly stipends for wellness, internet/phone, and "dogfooding" the app. This is a hybrid role based in Dublin, requiring you to live within commuting distance for in-person collaboration. **You might be a good fit if you:** * Are fluent in German and willing to work a schedule that includes weekends. * Have experience using support tools like Zendesk, Kustomer, or Intercom. * Possess a deep understanding of marketplace dynamics or the collectibles industry. * Enjoy investigating complex, sensitive cases and de-escalating frustrated users.