Trust & Safety Agent (German Speaking) at whatnot

This role is ideal for a mid-level professional with at least two years of experience in Trust & Safety, fraud prevention, or high-stakes customer support. Since this position focuses on the German market, you must be fluent in both German and English and possess a nuanced understanding of German culture to handle sensitive escalations effectively. You’ll join a fast-growing live-commerce platform that offers a competitive salary (€35k–€42.5k) and an impressive benefits package, including health insurance, pension, and generous allowances for wellness, home office, and child care. While the role is hybrid and based in Dublin, it offers a "dogfooding" budget so you can actually buy and sell on the platform to better understand the user experience. **You might be a good fit if you...** * Are a fluent German speaker living within commuting distance of **Dublin, Ireland**. * Have experience using customer tools like **Zendesk, Kustomer, or Intercom**. * Are comfortable investigated complex cases and are willing to work **weekends**. * Have a background in e-commerce, social media safety, or marketplace operations.