University Grad | Customer Experience Agent at Ramp

This role is designed for recent university graduates who are ready to handle high-stakes financial inquiries in a fast-paced environment. It is a phone-first position that requires high agency and the ability to troubleshoot complex technical issues on the fly. **What makes it worth a look...** The company is a top-tier fintech unicorn that offers 100% medical coverage and a 401k match. You will get rare perks like a $10,000 fertility benefit, a wellness stipend, and unlimited AI tokens while working for a high-growth brand. **You might be a good fit if you...** * Are comfortable spending the majority of your day live on the phone with customers. * Can commit to a schedule that includes evening, weekend, and holiday shifts. * Want to master Zendesk and AI-powered automation tools in a professional setting. * Have an interest in financial systems and how businesses manage their spending.