US- Solution Engineer (Technical Services) at PointClickCare

This role is ideal for a mid-level Engineer (2–5+ years) who enjoys bridging the gap between database management and modern AI implementation. The team is looking for a "builder" who can take architectural concepts and turn them into production-ready automation tools. You should have a heavy background in the Microsoft ecosystem, specifically using C#, Python, or SQL within Azure to streamline operational workflows. A standout feature of this position is the opportunity to move beyond AI "experimentation" and actually deploy LLM-driven agents and RAG patterns into a live healthcare SaaS environment. The role is fully remote within the US, offers a competitive salary up to $122k, and places you in a high-impact "Technical Services" squad that directly influences how the company scales its customer onboarding. **You might be a good fit if you:** * Have hands-on experience building apps or workflows in **Microsoft Azure** (Functions, Logic Apps, or AI Foundry). * Are proficient in **SQL** and relational database design, but also comfortable scripting in **C# or Python**. * Want to integrate **LLMs and AI agents** into structured, real-world business processes. * Have an interest in the healthcare space, specifically working with data standards like **HL7 or FHIR**.