(US) Solutions Analyst - Financial at PointClickCare

This role is best suited for someone with a background in business office operations at a long-term care facility who wants to pivot into health tech support. You need a solid grasp of medical billing workflows and the patience to troubleshoot software issues over the phone or chat. **What makes it worth a look...** The major draw is the fully remote flexibility with a established leader in healthcare SaaS. While the salary is on the lower end for a technical role, it offers a stable entry point into the tech industry for those coming directly from healthcare administration. **You might be a good fit if you...** * Have hands-on experience working in a nursing home or senior living business office. * Are comfortable using Salesforce Service Cloud to document and track technical issues. * Can navigate medical billing modules and patient care software workflows. * Don't mind a rotating schedule that includes occasional weekends and holiday shifts.