User Operations Specialist at Harvey

Ideal for an early-career professional with at least two years of experience supporting SaaS products. You should be comfortable navigating high-volume request queues while learning to bridge the gap between non-technical inquiries and deeper product troubleshooting. **What makes it worth a look...** Harvey pays between $88,000 and $132,000 annually for this fully remote role. It is a chance to join a fast-growing company at the intersection of legal tech and agentic AI. **You might be a good fit if you...** * Have two years of professional customer support experience in the technology sector. * Can demonstrate previous use of support platforms like Zendesk, Freshdesk, or Salesforce. * Possess the ability to document complex issues for internal tracking. * Are eager to learn technical concepts to support an enterprise-grade platform.