UX Researcher, Support at Stripe

You're a seasoned mixed-methods UX researcher with at least five years of experience, comfortable conducting complex research at scale, and adept at distilling findings into data-backed presentations. **What makes it worth a look...** This is a full-time, on-site UX Researcher role with Stripe, located in Toronto, Canada or Atlanta, GA. You'll partner directly with the Support organization, collaborating with product, engineering, sales, and design teams to shape product strategy and improve user workflows. **You might be a good fit if you...** * Have 5+ years of relevant user research experience in customer experience, longitudinal research, or service design. * Can conduct multi-phase, mixed-method studies including qualitative interviews, surveys, and usability evaluations. * Are skilled in leading data investigations of CSAT data and identifying user experience improvements. * Can distill research findings into clear, compelling data-backed presentations.