Vet Clinic Retention Associate at Vetcove

This role is ideal for an early-career professional (1–3 years experience) who enjoys client relationship management and has a background in the veterinary or pet health industry. Since the position focuses on "saving" accounts and driving deeper platform adoption, it suits someone who is highly empathetic but also analytical enough to identify usage patterns and "at-risk" customers. The compensation is competitive for an entry-level role, offering a base of $55,000–$70,000 plus bonuses and equity—a rare perk for this level. The position is 100% remote within the US and includes a home office stipend, an open vacation policy, and bi-annual company retreats, making it an excellent bridge for those moving from clinical veterinary roles into the tech sector. **You might be a good fit if you...** * Have working knowledge of veterinary clinic operations or inventory management. * Are comfortable making proactive outbound calls and "handling the heat" when customers have concerns. * Enjoy creating educational content, like webinars or tutorials, to help users succeed. * Are a "problem solver" who can look at data to figure out why a client might be slipping away.