Vice President of Customer Success at Houzz

You're a seasoned customer success executive with at least 12 years of experience, including leadership roles in B2B SaaS or advertising platforms, and a proven track record of owning retention and adoption KPIs at an executive level. **What makes it worth a look...** This is a fully remote Vice President of Customer Success role at Houzz, the leading platform for home renovation and design, focused on scaling Customer Success for their Advertising and Software solutions across the US. **You might be a good fit if you...** * Have led Customer Success at scale for B2B SaaS and/or Advertising platforms. * Demonstrate ownership of Retention and Adoption KPIs at the executive level. * Have a track record of building and scaling teams in high-growth environments. * Can partner effectively with Product teams to influence roadmap decisions.