Vice President, Operations Excellence and Enablement at Centene

**Who this is for** This executive-level role is for a seasoned operations leader at Centene who is passionate about transforming healthcare communities. If you

Work type: remote

Location: Remote-MO

Salary: $250,000 – $480,000/yr

Type: Full-time

Summary

**Who this is for** This executive-level role is for a seasoned operations leader at Centene who is passionate about transforming healthcare communities. If you have a deep understanding of operational efficiency and a drive for continuous improvement, this is an opportunity to make a significant impact. **Key highlights** This position focuses on driving operational excellence within the Population Health & Clinical Outcomes Organization. You will set strategic objectives, oversee process improvement, manage a Project Management Office, and ensure compliance with regulatory standards. **You might be a good fit if you...** - Possess 10+ years of healthcare operations experience. - Have a Bachelor's degree in business administration, healthcare management, or a related field. - Are skilled in methodologies like Lean and Six Sigma for operational optimization. - Have experience managing teams and fostering a culture of continuous improvement.

Job Description

Centene is transforming the health of our communities one person at a time.  As an Executive on our team, you could be the one who changes everything for our 28 million members.
 

Position Purpose:

Drives the development and execution of strategies to enhance operational efficiency, reduce costs, and enhance customer experience and compliance. This executive role is pivotal in driving continuous improvement and fostering a culture of innovation.

• Focus of the role is to ensure operational performance of the Population Health & Clinical Outcomes Organization (PHCO) through the reporting of key metrics, process improvement, audits, and execution.


• Set and align strategic objectives with the overall business strategy.


• Identify and prioritize key areas for operational improvement and enable the execution of improvement.


• Oversee the Project Management Office for the PHCO organization


• Oversee the implementation of operational excellence initiatives, ensuring successful execution and desired outcomes.


• Oversee the enterprise clinical appeals organization


• Establish and manage a robust clinical operational compliance oversight program to support regulatory adherence.


• Analyze and optimize operational processes using methodologies such as Lean, Six Sigma, and Kaizen.


• Standardize processes to ensure consistency and efficiency.


• Monitor and track key performance indicators (KPIs) to measure the effectiveness of operational initiatives.


• Lead and mentor teams in operational excellence practices.


• Build a high-performing team and promote a culture of continuous improvement.


• Collaborate with cross-functional teams to address operational challenges and opportunities.


• Communicate strategies and initiatives effectively to all stakeholders.


• Analyze operational data to identify trends and areas for improvement.


• Develop and implement reporting systems to track operational performance and present findings to senior management.


• Ensure compliance with Plan, Do, Check, and Adjust processes.


• Track and report on operational excellence measures through regular accountability mechanisms.

Bachelor's Degree in business administration, healthcare management, or related field or equivalent experience required.
Master's Degree in a related field preferred.
10+ years healthcare operations experience required.

Six Sigma and deep operational experience preferred
Previous experience managing staff, including hiring, training, managing workload and performance. required.
Large-scale experience within environments regulated by state and federal agencies preferred.

Pay Range:  $250,000 - $480,000

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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