Video Content Creator, Customer Education at Harvey

**Who this is for** This role is for a creative and skilled Video Content Creator who is passionate about educating customers and wants to shape the visual voic

Work type: remote

Location: Remote

Salary: $68,600 – $103,000/yr

Type: Full-time

Summary

**Who this is for** This role is for a creative and skilled Video Content Creator who is passionate about educating customers and wants to shape the visual voice of customer education for a rapidly growing AI company. You'll be instrumental in helping users master a cutting-edge platform through engaging video content. **Key highlights** You'll own the entire video production process, from concept to delivery, for customer-facing educational content. This is a fantastic opportunity to work with advanced AI tools, collaborate with subject matter experts, and contribute to a company revolutionizing professional services. **You might be a good fit if you...** - Have 2-4 years of experience creating and producing educational or instructional video content. - Are proficient in the full video production lifecycle, including storyboarding, scripting, screen capture, voiceover, and editing. - Can leverage AI-driven video creation tools to optimize production. - Possess strong instructional design principles and storytelling abilities. - Are comfortable collaborating with cross-functional teams to ensure accuracy and alignment.

Job Description

# Why Harvey

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

# Role Overview

As a Video Content Creator on our Customer Education team, you’ll play a critical role in helping customers learn not just how to use Harvey—but how to master it. Reporting to the Customer Education Strategist Lead, you’ll own the end-to-end creation of customer-facing educational video content, from storyboarding and scripting through voiceover, editing, and publishing.

You'll work closely within the Customer Education team on execution and production, partnering day-to-day with our existing Video Content Creator to align on production standards and maintain a consistent visual voice across all content. While your home base is the Customer Education team, you'll collaborate at times with Subject Matter Experts, like Legal Engineering and Product, to ensure technical accuracy and alignment on specialized content.

This is an exciting opportunity to be an early video creator on the team, shaping the visual voice of our customer education experience and driving engagement through clear, creative, and scalable video content.

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# What You'll Do

Video Content Creation & Production







Content Optimization & Quality




Collaboration





# What You Have










# Compensation

$68,600 - $103,000 USD

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