**Who this is for** This position is for a talented Video Content Creator focused on customer education, ideal for someone who enjoys producing engaging and inf
Work type: hybrid
Location: New York
Salary: $68,600 – $103,000/yr
Type: Full-time
**Who this is for** This position is for a talented Video Content Creator focused on customer education, ideal for someone who enjoys producing engaging and informative videos to help users get the most out of a sophisticated AI platform. You'll be a key player in enhancing the user learning experience within a dynamic startup environment. **Key highlights** You will be responsible for the end-to-end creation of educational videos, working closely with a dedicated team and product experts. This role offers the chance to innovate in video content creation, utilize AI-powered tools, and contribute to a company at the forefront of AI in professional services. **You might be a good fit if you...** - Have 2-4 years of experience in creating and producing educational or instructional video content. - Excel at managing the entire video production pipeline, from initial script to final publish. - Are skilled in incorporating storytelling and clear instructional design into your work. - Have experience using AI-driven tools to enhance video creation efficiency. - Can collaborate effectively with technical and non-technical stakeholders to ensure content quality.
# Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
# Role Overview
As a Video Content Creator on our Customer Education team, you’ll play a critical role in helping customers learn not just how to use Harvey—but how to master it. Reporting to the Customer Education Strategist Lead, you’ll own the end-to-end creation of customer-facing educational video content, from storyboarding and scripting through voiceover, editing, and publishing.
You'll work closely within the Customer Education team on execution and production, partnering day-to-day with our existing Video Content Creator to align on production standards and maintain a consistent visual voice across all content. While your home base is the Customer Education team, you'll collaborate at times with Subject Matter Experts, like Legal Engineering and Product, to ensure technical accuracy and alignment on specialized content.
This is an exciting opportunity to be an early video creator on the team, shaping the visual voice of our customer education experience and driving engagement through clear, creative, and scalable video content.
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# What You'll Do
Video Content Creation & Production
$68,600 - $103,000 USD
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