**Who this is for** This role is designed for a dedicated Video Content Creator focused on customer education, eager to produce high-quality, instructional vide
Work type: hybrid
Location: San Francisco
Salary: $68,600 – $103,000/yr
Type: Full-time
**Who this is for** This role is designed for a dedicated Video Content Creator focused on customer education, eager to produce high-quality, instructional videos that empower users to master a sophisticated AI platform. If you have a passion for visual storytelling and simplifying complex information, this is an exciting opportunity. **Key highlights** You'll be responsible for the complete video creation workflow, from initial scripting and storyboarding to final editing and publishing, ensuring customers gain maximum value from the product. You'll work within a collaborative team, leveraging cutting-edge AI tools and contributing to a company revolutionizing professional services. **You might be a good fit if you...** - Have 2-4 years of experience creating and producing educational or instructional videos. - Are skilled in all phases of video production, including scripting, storyboarding, screen capture, voiceover, and editing. - Can effectively apply instructional design principles and storytelling techniques to enhance learning. - Are comfortable experimenting with new video formats and utilizing AI-driven creation tools. - Possess the ability to collaborate with subject matter experts to maintain content accuracy and quality.
# Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
# Role Overview
As a Video Content Creator on our Customer Education team, you’ll play a critical role in helping customers learn not just how to use Harvey—but how to master it. Reporting to the Customer Education Strategist Lead, you’ll own the end-to-end creation of customer-facing educational video content, from storyboarding and scripting through voiceover, editing, and publishing.
You'll work closely within the Customer Education team on execution and production, partnering day-to-day with our existing Video Content Creator to align on production standards and maintain a consistent visual voice across all content. While your home base is the Customer Education team, you'll collaborate at times with Subject Matter Experts, like Legal Engineering and Product, to ensure technical accuracy and alignment on specialized content.
This is an exciting opportunity to be an early video creator on the team, shaping the visual voice of our customer education experience and driving engagement through clear, creative, and scalable video content.
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# What You'll Do
Video Content Creation & Production
$68,600 - $103,000 USD
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