Voice Specialist - Fixed Term at Kraken

This role is designed for someone with a year of phone support experience who is already deep in the crypto world and understands trading literacy. You should be comfortable handling high-value clients and technical account issues while working a flexible schedule that includes evenings and weekends. **What makes it worth a look...** This is a fully remote position at a major crypto exchange that offers a chance to specialize in "white-glove" service for premium users. It’s a great way to move from general customer support into a more specialized, high-impact role with a clear growth path within the industry. **You might be a good fit if you...** * Have at least 1 year of professional experience handling inbound phone support. * Are proficient with Zendesk and navigating complex internal knowledge bases. * Can explain blockchain funding and trading concepts clearly to high-net-worth clients. * Are looking for a 6-month fixed-term contract to prove your skills in the space.