WEM Partner Manager at five9

This role is ideal for a mid-to-senior level professional with at least 3 years of experience in the **CCaaS (Contact Center as a Service)** or AI space. You should have a strong background in business development or partner management, specifically within a SaaS reseller model. The position requires a "connector" personality—someone who can navigate complex contracts, coordinate with SalesOps, and drive revenue through strategic third-party relationships. The compensation range is broad ($68,500 - $159,200), offering significant upside for experienced negotiators, likely supplemented by performance bonuses and equity. The role is **fully remote** (unless you live near San Ramon, CA) but requires **30% travel** for events and meetings. Five9 offers premium benefits, including 100% employee healthcare coverage and a generous parental leave policy. **You might be a good fit if you:** * Have a deep understanding of **Workforce Engagement Management (WEM)** or cloud contact center technology. * Are comfortable managing the entire partner lifecycle, from contract negotiation to joint GTM strategy. * Enjoy "evangelizing" products by training sales teams and producing marketing assets. * Can balance high-level strategy with the technical details of SKUs, pipeline tracking, and SFDC management.